At Folklor, we are committed to offering a white glove service for all of our customers. We want to replicate the experience of buying new, when shopping our carefully curated selection of preloved pieces. If you spot a piece that you love, but were hopeful for it another size, we are happy to take the piece to be resized for you. We simply charge what the goldsmith charges us, this typically ranges between $30-$50 per size. The turnaround time is roughly 5-10 days and your item will shipped out as soon as payment is received for the resizing fee.
To get a piece resized you can leave a comment in the notes section during checkout, send us an email (email@example.com), or shoot us a message on instagram (@_folk_lor).
You've decided you want a piece resized, what next? Purchase the ring as is and leave a note at checkout (or email us, or DM us on Instagram) with your desired size. We will take the ring with us to the goldsmith on our next visit. Once the resizing is complete, generally 5-7 days, we will pick the piece up and will send an invoice for the resizing fee. Once the invoice is paid, we will ship you your treasure.
All resizing pieces are final sale.