At Folklor, we are committed to offering a white glove service for all of our customers. We want to replicate the experience of buying new, when shopping our carefully curated selection of preloved pieces. If you spot a piece that you love, but were hopeful for it another size, we are happy to take the piece to be resized for you.
What to expect:
- Cost is typcally $30-50 per size.
- 7-12 Day turnaround time
- An invoice is sent out when the job is complete.
- When the invoice is paid, the piece is shipped out.
To get a piece resized you can leave a comment in the notes section during checkout, send us an email (firstname.lastname@example.org), or shoot us a message on instagram (@_folk_lor).
The pieces on Folklor are previously owned, previously lived in, and previously loved; because of this, each one is individual and might show signs of wear. Please inspect pictures carefully before purchasing and feel free to reach out with any questions! I understand it can be difficult to make decisions when the sizing is not standard to a store you know, I would love to help ease this process for you by being easily accessible via Instagram or email. I will do my best to make your shopping experience as seamless as possible and to answer any questions or concerns you have.
The descriptions used on the pieces will be those provided by the previous owner. If the material or stone is unknown, we will describe it by the colour and not reference a specific material (i.e. gold vs gold-toned, or a Sapphire vs. a blue stone).
It is my goal to ensure the treasures you buy from Folkor spark joy and bring you happiness. That being said, this is an independently owned business without unlimited resources and for this reason all pieces are sold as found and final sale.
Please reach out with any questions or concerns. Happy shopping and thank you for supporting a slow-fashion and sustainable shop!
We are pleased to offer layaway as a new purchasing option, subject to the terms and conditions below. Our hope, is that with this flexibility, we are able to unite more previously loved pieces with the perfect owners. Folklor’s mission has always been to find the perfect connection between treasure and wearer. We want it to feel like your Folklor piece has always been a part of your story. This shouldn’t be hampered by someone’s ability to pay. We want to support a slower, more sustainable fashion industry by making sure previous jewels don’t lose their sparkle and increasing the likelihood they find a permanent home through the power of connection. Terms and Conditions:- available for any piece that exceeds $300, before tax;- the piece must have been on the site for at least 2 weeks prior to layaway being an option;- layaway is not applicable to any sale piece;- once the layaway process has been commenced, any future sales on the site are not retroactively applicable;- a deposit of 25%, before tax, is required to begin the layaway process; - payment must be made every month and completed within 10 weeks; - layaway purchases / payments are final sale (you will receive a credit for the amount you have paid in instalments, less the initial deposit if you change your mind); and,- if the piece is not paid in full within 10 weeks, it will be put back into inventory with any monies paid converted to credit. The layaway process will be simple. You are only required to declare your love for the piece via private message. We will work together to personalize your layaway plan, as the amount and frequency is yours to decide within the stated parameters. Once we’ve ironed out the details, your piece will be set aside while it anxiously awaits its new home. I will send an invoice confirming our agreement. Once you’ve reviewed it and have confirmed the details are correct, we are off to the races. And here’s the best part. Once the final payment has been made, the piece will be shipped and you will be reunited with your treasure. Our hope is that this option will allow more of you to find pieces that speak to you rather than to whomever has the money upfront. As always, thank you for continuing to show up and be a part of my community. xoxo Megan